Not showing old appts after settings changed

  • I’m testing this plugin for a client. I changed the Location options from two to just one option, and changed the Connections accordingly. However, since then it has become confused. In the Reports Timetable and in the Booking Calendar, it still shows appointments for 3 dates, but won’t show them in the Appointments tab listing. So there seems to be no way I can get at them to delete them or change them. I even tried changing the Location options back to the 2 I had originally, and adding these to the Connections, but it still won’t show them.

    How can I fix this?

    Thanks.

    https://www.ads-software.com/plugins/easy-appointments/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Nikola Loncar

    (@loncar)

    Hi Evolvingdoor,

    if you have deleted something that was used by those appointments they will not be visible any more. If you want to clean everything you can reinstall plugin. I will improve that pare so you will be able to see those appointments.

    Best regards,
    Nikola

    Thread Starter Evolvingdoor

    (@evolvingdoor)

    Thanks for getting back to me, Nikola. Yes, I had changed the Location options and therefore also the Connections. I guess I’ll have to reinstall if that happens on the client’s site. Adding a feature to get at those appointments so we can delete them would be most appreciated. ??

    I have the same issue, I deleted one service and added it again, all other service appointments disappeared.

    Just as a side note, being able to block out certain dates would be good. I had to create a service for blocked days which customers see in the menu options.

    Thread Starter Evolvingdoor

    (@evolvingdoor)

    Mindfit, about blocking out days: I don’t know if you’ve already tried this, but you can block specific days of the week indirectly. Under Connections, you put a Location+Worker+Service together, you select the days of the week that this combination is available. Any days that don’t have a Connection set are automatically blocked out. Does that help?

    Thanks Evolving door I am aware of that, I am looking to block public holidays in Thailand when the staff are not working, , the mentioned option is already used for Sunday day off but not useful for the holidays

    Thread Starter Evolvingdoor

    (@evolvingdoor)

    I too wish there was a way to do a custom override, either to make a day unavailable when it normall is, or make it available when it’s normally not. I’m thinking that until Mr. Loncar adds this feature (hint, hint ?? ) I might try setting up individual day connections, so that my client can turn them on or off and adjust the active dates. Not sure that will always work, but it’s the only workaround I can think of.

Viewing 6 replies - 1 through 6 (of 6 total)
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