not showing orders, updated to WordPress 5.0.2

We are also having this issue. It doesn’t seem to be resolved for us. As we just did the update I would assume it’s related to that! Anyone else still having issues?

@junglewp Same thing here. I accidentally upgraded to WP 5.0x. I found this life saver of a plugin–WP Downgrade. Everything back to normal. https://www.ads-software.com/plugins/wp-downgrade/

@arash @nathanhere sorry to hear that, We started warning our users, as many of them started to report broken sites, My team haven’t been able to pinpoint what plugin issues this may be related too, all the reports we have and the tests we made seem to point to the Block editor for now.

As everyone in the community recommends, always backup your sites before every update, if your Hosting provider offers a staging environment, just test the update in the staging first.

If you want to give more time to WooCommerce to run more tests, be fore we are all cleared from this nasty bug, I would recommend using the following fix for sites running on WP 5.0.2 and WC 3.5.2:

Here is the plugin:
https://github.com/junglewp/WooFix

We are Confident the awesome team at WooCommerce will get on top of this issue.

• This reply was modified 5 years, 11 months ago by JungleWP.
• This reply was modified 5 years, 11 months ago by JungleWP.

Update https://github.com/woocommerce/woocommerce/issues/22279

It seems that for the sites that broke on our end, The last WooCommerce and Subscription update fixed the issue, that was the only link in common between the sites that broke, and that updating manually to WooCommerce Subscription Version 2.4.7 and WooCommerce 3.5.3 fixed those sites.

Hi, I have WordPress 5.0.2, WooCommerce 3.5.3 and Woo Subscriptions 2.2.7 and Woo Memberships 1.8.5 and I’m having this no-showing issue, both with my members and orders.

Any fix?

Hi @erica90 ,

Can you update your Woo Subscriptions plugin to 2.4.7 (Latest version) ?

I ran some tests and I can confirm that the 2.4.7 fixes the (Mine filter issue for both subscriptions and orders).

Kind Regards,
Franck

• This reply was modified 5 years, 10 months ago by JungleWP.

I cannot view orders. Authorize.net sent me a notification that I received an order, but when I went to look at details of order in woo commerce, I cannot see the customer’s name or order info.

@jkimble0413 Hi! This could be linked to anything, and maybe having more to do with your site setup than WooCommerce, for anyone to be able to help, could you provide more details?

Have you checked if you are running the latest WooCommerce version?
Is this happening to multiple orders or just one ?

Which Authorize WooCommerce integration do you use ?

• https://docs.woocommerce.com/document/authorize-net-aim/
• https://docs.woocommerce.com/document/woocommerce-authorize-net-sim/
• https://www.ads-software.com/plugins/authorizenet-payment-gateway-for-woocommerce/

If you have purchased your authorize integration plugin from WooCommerce, you can contact the support here and provide them with your:

• System Report found here https://yoursite.com/wp-admin/admin.php?page=wc-status&tab=status
• And your Store logs found here https://yoursite.com/wp-admin/admin.php?page=wc-status&tab=logs

Important Note: Be careful these are very sensitive information, don’t disclose them openly on the forums, it needs to be between you and the WooCommerce Support team in a support ticket on their site, or with a trustworthy professional who can help you with finding out what’s causing those bugs.

• This reply was modified 5 years, 6 months ago by JungleWP.
• This reply was modified 5 years, 6 months ago by JungleWP.

i cannot access my traffic report, or orders.
they show blank.
please help