not showing other posts

Hi @resunoiz,

Thank you for posting on our forum. We are sorry for the inconvenience with the plugin. Please, Contact our Support Team using the Form.

May I kindly ask you to mention your website URL and the forum post link?

Thank you!

Hi, the website is https://www.marikanewstyle.it/marikanewstyle/

and the facebook page is https://www.facebook.com/marikanewstyle/

Dear @resunoiz,

Please, make sure you have not selected the option

* Show posts by: Owner

If this does not help, please Contact our Support Team and mention the exact post, which is not displayed.

yes, I obviously selected owner+others.

If you see and read carefully the issue, you can find that post published by page owners and from guets on the page are correctly posted, but if I share a post published FROM ANOTHER PROFILE on my page, it doesn’t shows. take a look. It started only after the API update, and is a common problem not only on that page (use it on other sites too)

Dear @resunoiz,

Please, contact our support Team using the email address below, and mention the forum post URL. They will need more details to help you on this inquiry.
Email – [email protected]

Thank you!

thank you. mail sent, hope they will read me.
then I’ll update here, because is a common issue not only mine.

Is this problem solved? I’ve also noticed that same shared posts by me to my FB Page are not present in plugin.

Hi @markandweather,

Thank you for posting on our forum. Please, contact directly to our Support Team and mention the forum post URL.

They will ask more details about the issue and will give a fix as soon as possible.

Thank you!

Hey, everyone!

Our development team has checked the problem, turns out these posts aren’t brought to Facebook feed because of Facebook API. Facebook API considers users as private and does not provide data about these posts.

As you have shared albums of users on your page, this data is not displayed on the feed.
Thanks! Have a wonderful day!