Not showing pickup date and time on admin orders or orders emails

Hi there,

That piece of information only shows if the customer actually selected a date and time for pickup.

I can see from your previous thread that the validation is not currently working on your site to prevent checking out unless the customer selects and date and time for pickup. So they might be related.

You can try placing an order yourself and then making sure to select a date and time and then go to the orders page and you should see the fulfilment info: https://prnt.sc/MeV9i22IkKaf

You can also see the info when editing an order: https://prnt.sc/PTjfK0RvYT4h

Hi there, thanks for your reply.

I have placed an order with a Pickup Date and Time but I don’t see those details in the fulfilment info nor when editing the order.

I have also tried deactivating all the other plugins but still doesn’t work.

https://postimg.cc/JtT7KDj8

https://postimg.cc/rKnddZfS

It looks like this issue is related to this one https://www.ads-software.com/support/topic/processing-orders-with-empty-required-date-and-time-fields/. I will close this and continue on the other thread. Thanks