• Resolved rick4him

    (@rick4him)


    On this page I’m not seeing the various sizes. I have the box checked that says Visible on the product page. I do not show another check box.

    The page I need help with: [log in to see the link]

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  • Hi @rick4him

    On this page I’m not seeing the various sizes. I have the box checked that says Visible on the product page. I do not show another check box.

    From what I understand, you’re having trouble displaying different sizes on your product page, even though you’ve ticked the ‘Visible on the product page’ box.

    Let’s tackle this issue together. First off, let’s make sure you’ve set up the product variations correctly. You should create a unique variation for each size and then set the visibility for each one. You can do this by heading to the product data section, clicking on the ‘Attributes’ tab, and then on ‘Size’. Ensure all the sizes you want to show are listed and that you’ve checked the ‘Visible on the product page’ box. Need a hand? Here’s a quick guide on ?? Variable Product.

    Next, let’s confirm that you’re running the latest version of WooCommerce. Older versions might have bugs that stop some features from working as they should.

    The last thing to check is if your theme or a plugin is causing the conflict. To do this, switch temporarily to a default WordPress theme, like Storefront, and turn off all plugins except WooCommerce. If the problem disappears, you can switch back to your theme and turn the plugins back on one at a time to see which one is causing the issue. Here’s a handy guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts.

    If none of these steps solve the problem, we’ll need more details about your issue. Screenshots of your product page and the settings you’ve used would be really helpful. Also, let us know about any recent changes you’ve made to your site, as this could help us pinpoint the issue.

    You can share screenshots using https://snipboard.io. Just follow the page instructions and paste the URL in your reply.

    Sharing your site’s System Status report will also help us understand your site’s setup and identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    If there are any fatal error logs, please share those as well. You can find them under WooCommerce > Status > Logs.

    Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

    Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Viewing 1 replies (of 1 total)
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