• I have three websites: two in subdirectories, and one in the root. On the root website, I tried to backup “Both Database & Files” selecting not to backup my own user directory (I keep my personal files outside of the wordpress folders), but only the WordPress directories.

    The plugin first of all failed to back up the wp-includes directory. I tried again: same result. I then switched it to “Database only” and it generated a blank file. I switched it back to “Both Database & Files” and now it only makes a backup of the Database. No files are backed up at all. I uninstalled, reinstalled and tried it again, and it does the same thing.

    I tried a few other backup programs (like X Cloner) and they work fine on that root website. So there is a problem with this plugin.

    Also, why are there two years of open tickets on the developers website? Do you not fix any problems with this plugin anymore?

    The page I need help with: [log in to see the link]

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  • Plugin Author Prashant Walke

    (@walkeprashant)

    1) if the site is very large, it takes time to create the backup. And if the server execution time is set to low value, you get go to blank page.
    There may be chance your server max execution time is 30 second. Please check debug log file.
    You will need to ask your hosting services to increase the execution time and the plugin will work fine for large data.
    You can also try to increase execution time. Please make below changes – Add below line

    php.ini

    max_execution_time = 180 ;

    2) `Exclude Folders and files
    wp_all_backup_setting_excludeGo to WP ALL Backup > Setting > Exclude setting in the admin dashboard. If you would like to exclude certain files or folders from being backed up, such as a theme you don’t use or a file you added for testing purposes, any other project files but don’t need anymore, you can enter them into the Exclude Folders and files field. The files or folders you enter here will be skipped over for each backup you make.

    A.Enter new exclude rules as a pipe (|) separated list

    E.g. wp-content/backupwordpress-728d36f682-backups|wp-snapshots|.svn|.git`

Viewing 1 replies (of 1 total)
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