• Resolved tumbleweednpy

    (@tumbleweednpy)


    Everything is latest version, but I can’t install the plugin. It says “Not supported.” Any ideas? Any alternative plugins? Help! Please!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author John James Jacoby

    (@johnjamesjacoby)

    I see you’re not the only one having this problem, but it’s a weird one.

    What version of WordPress and PHP were you using?

    I’ve made sure these requirements are up to date in the latest version.

    Really sorry for any trouble this caused!

    I am having the same issue, even though it says it is compatible with my version of WordPress. I can install it. But I can’t activate it. Under the name, “Post Type Switcher,” it has has these choices: Disabled | Delete | Sponsor. Hope you can help resolve this…..

    I’m not sure, but I believe that if you get a PHP error when trying to activate a plugin, then the activation will simply fail.

    You could therefore try and enable logging PHP errors to file, by editing wp-config.php: replace the line

    define( 'WP_DEBUG', false );
    with

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );

    You can read more about this in https://www.ads-software.com/support/article/debugging-in-wordpress/

    Now, with logging of PHP errors to file (wp-content/debug.log), then attempt activating the plugin, and afterward check the logfile for possible clues.

    Just remember to return wp-config.php to non-logging state.

    I’m having almost the same issue as @elainede … When I install Post Type Switcher, I only get the option to ‘delete’ the plug in. There is no option to activate it.
    This discussion says ‘resolved’ but I don’t see an answer to how I can fix it … I’m just an ordinary end user, not a web developer so I don’t have the skills to deal with code. Can anyone help?

    @redclara
    Please start your own support topic instead of trying to use somebody else’s thread. The “Resolved” flag may be set by the initial poster or by someone related to the plugin (author or its support team). Sometimes the resolution may be that the original poster simply walked away, found an alternative solution. Some plugin representatives put the “Resolved” status there when they believe that they have given a useful answer.

    Anyway: since the original poster hasn’t provided any further information and it’s now been over three months, I’m going to close this thread for further comments.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Not supported?’ is closed to new replies.