not sure if cron job is working

Hi @dragonweb

There are a few reasons behind the auto-update disfunction issue, and the most common is the server config. To understand what could be the possible reason for not auto-updating the feed, we need to see the system status. Please, go to CTX Feed > Status. > Copy the Status and paste it here.

Once we have the status, we may suggest you a possible solution.

Thank you,

Is it possible to send it privately to you?

Hi @dragonweb

You can contact us from here.

Hi @dragonweb

Before reaching us again, we would suggest you go through the documentation on – How to Fix Auto Feed Update, not Working Issue?