Not Syncing

  • Resolved sedagems

    (@sedagems)


    6 years, 4 months ago

    My version of the plugin has stopped syncing for some reason:
    Sync Information
    Started: Tue, Jul 31, 2018 2:25 PM

    Last Updated: Fri, May 25, 2018 11:31 AM

    Account Connected: Seda Gems

    List Connected: Website Member

    Products Synced: 0

    Orders Synced: 0

    I can see that the plugin calls the
    POST /ecommerce/stores/
    PATCH /ecommerce/stores/…/
    GET /ecommerce/stores/…/
    GET /ecommerce/stores/…/prod
    GET /ecommerce/stores/…/orde

    and then it just stops.
    I followed the conversation on this thread and everything looks to be ok.

    Any help would be appreciated

    I am running the flatsom theme on wordpress. All woocommerce and plugins are up to date

Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter sedagems

    (@sedagems)

    Hi @ryanhungate

    Just wanted to say a big public thank you for helping get this sorted. The plugin is now working and everything seems fine.

    I sell the same pluin problem that does not sync,
    the system gives me the following error:
    NOTICE http_worker_lock :: HTTP worker lock needed to be deleted to initiate the queue.

    what should I do? I did not understand where that code should be inserted

    ” delete_site_transient( ‘http_worker_lock’ ); ”

    in the finction file?

    please answer me I would not do any damage …

    Plugin Author ryanhungate

    (@ryanhungate)

    @fede80 you shouldn’t have to do anything at all – the log simply tells you that it deleted the transient.

    If it’s not syncing that could be for a few reasons – but typically what’s happening is the admin-ajax.php file has been blocked by your web host.

    Who are you currently hosting through?
    Can you verify that the admin-ajax.php file is not being blocked by your host on these post requests that have http_worker in it?

    formationgrowthhacking

    (@formationgrowthhacking)

    I have same issue. Products can’t be synchronised.

    How can I help you to make work your plugin. I saw mmessages since 2017 about this issue.

    Products synchronization suppose to be one of the main feature of this plugin. How a hight tech company like Mailchimp can’t make a simple syncrhonisation plugin. I guess the Mailchimp system is much more complicated to code than a synchronisation of tables.

    I updated today 28th of May 2019 all my version of plugin and woocommerce. Nothing want to be synchronised. This is very painful for our business!

    Plugin Support khungate

    (@khungate)

    Hi @formationgrowthhacking, sorry to hear you’re having issues with the plugin, we definitely want to try to help out. Just to get a handle on the situation you’re experiencing, could you provide a few more pieces of information to help us understand the issue?
    – What plugin version are you using?
    – Who is your hosting provider and can you check to see if they block access to the admin-ajax.php file for any reason?
    – Are you on a shared hosting plan?
    – What PHP version are you using and what is the memory limit is set to?
    – Is there any logging errors in the plugin’s logs tab (when it’s set to standard or debug)?
    – Do you have any caching plugins or services running?
    – Have you tried a fresh uninstall or reinstall?

    Thanks in advance for these details. I’ll keep an eye out for your reply.

Viewing 5 replies - 16 through 20 (of 20 total)
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