Not syncing with Mailchimp!

  • Resolved shashim5

    (@shashim5)


    8 years ago

    Hi,
    my subscriber list doesn’t seem to be syncing with my mailchimp list. Please could you let me know what the issue is!?i havent added any additional fields so i was hoping this would be a straightforward process. Please help!

    Not sure where I can email my log in credentials so you could check. Please do let me know.

    many thanks
    Shashim5

Viewing 7 replies - 1 through 7 (of 7 total)
  • leahmacvie

    (@leahmacvie)

    Same problem!

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    Is there any error in the log on the “Other” page of the MailChimp for WordPress settings?

    Thanks for letting us know.

    leahmacvie

    (@leahmacvie)

    Where is the ‘other’ page you are referring to in the Mailchimp dashboard?

    Plugin Contributor Lap

    (@lapzor)

    Hi, It’s in your WordPress Admin (/wp-admin) under MailChimp for WP – Other.

    Thread Starter shashim5

    (@shashim5)

    Still having issues with automatic synching. My website is cityee.com. I tried a manual sync and it worked but automatic synching doesnt seem to work. is there anything i can do?

    Many thanks
    Sumy

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    Are we talking about “MailChimp for WordPress User Sync” ?

    If manual syncing works, but automatic syncing doesn’t work it might be some issue with your WP-Cron.

    I suggest installing the following plugin to monitor/debug your WP-Cron:
    https://www.ads-software.com/plugins/advanced-cron-manager/

    See if you see the user-sync cron job there.
    See what happens if you manually start the cornjobs by hitting https://YOUWEBSITE.COM/wp-cron.php
    If that works, maybe setup a normal cronjob on your server to hit that URL once in awhile.

    Hope that helps.

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies to this topic for awhile I will now close this ticket as resolved.
    If you still have a problem or you have a similar problem as posted above, please open a NEW topic. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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