Not able to view/edit Uploaded Files in UM

  • Hi

    I’ve set up my first form as a Registration Form.
    Having added all the fields and also 3 items which are File/Image Uploads, I cannot view the entries as an Admin. One of the files was a Checkbox, only for Admin, and I cannot go in and change the state of the Checkbox.

    The files where they are uploaded, I can see a URL when I click on the INFO element of the User Edit. But I cannot view the file.

    Most of all the fields are for Admin and User View/Edit only, so why can’t I go in and edit please?

    Am I doing something wrong?

    Thanks

    https://www.ads-software.com/plugins/ultimate-member/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Ultimate Member

    (@ultimatemember)

    Hi,

    I am not 100% sure on the issue. Can you please provide step by step instructions so we can try replicate this issue on our test site.

    Thanks!

    Thread Starter toprobroy

    (@toprobroy)

    Well lets be clear. I can view the uploaded images where they are uploaded, because each one has a URL. I guess I can then save them elsewhere as I wanted to take them off the link to give the best security option.

    However, once I viewed them or downloaded the files, I wanted to update a Checkbox on that users Form entry record, to basically say, I’ve viewed those files.

    I set that field up in the Register Form, as I said, it’s a Checkbox. I gave only admin rights to that Field, so that I could enter that users Record and change the Checkbox to a different state. It only has a yes or no option.

    So my issue here is that I cannot enter that persons Form Entry and change the state of it. Perhaps there is a better way of doing this, and if so I’d appreciate a heads up. I don’t want the user to see it or edit it. I want the sole right as admin to change it.

    Hope that helps
    Robert

    Plugin Author Ultimate Member

    (@ultimatemember)

    So you have made a form field not editable by user and when you go to edit mode of profile as admin you cannot edit the field. Is that what you sare saying is the issue?

    Thanks

    Thread Starter toprobroy

    (@toprobroy)

    Basically yes. I cannot even view their Profile and all their fields, which I thought I could?

    THanks

    Plugin Author Ultimate Member

    (@ultimatemember)

    Can you view any fields on the profile forms? For example if you add the default country field to profile form and edit the profile does it show up?

    Are you able to access the user page?

    Thread Starter toprobroy

    (@toprobroy)

    I can view the User and Edit the User but when I go to their Profile, I am unable to add fields to it. There are fields I’ve created that are in a Form. When I created them I chose ADMIN and USER for each Field. That is the core of my Problem. I cannot see those fields in their profile.
    Thanks

    Plugin Author Ultimate Member

    (@ultimatemember)

    There are fields I’ve created that are in a Form. When I created them I chose ADMIN and USER for each Field. That is the core of my Problem.

    If you switch to the default view option do they show on the profile?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Not able to view/edit Uploaded Files in UM’ is closed to new replies.