Not Tracking

  • Resolved mgerbi

    (@mgerbi)


    1 year, 11 months ago

    I installed the plug in and entered the Measurement ID a couple of weeks ago and nothing is being tracked. I checked the analytics account and it says it hasn’t received any data. Is there a way to make sure it is installed and setup correctly?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Glad to help. I just examined your page and it looks like the plugin is doing its part by adding the required tracking code. So assuming that your tracking ID (and tracking method) is correct, everything looks good as far as the tracking code is concerned. Everything else — all of the crawling, collecting and displaying data — that’s entirely 100% up to Google; the plugin has no control over it. Best advice is to ask for help in the Google Analytics support forum. Someone should be able to shed some light.

    I hope this helps, let me know if I can provide any further infos.

    Thread Starter mgerbi

    (@mgerbi)

    Where do you see the code? I clicked view source and I’m not seeing it. Also, I added some custom Tag manager code in the custom code section and I’m not seeing it in the source.

    Thread Starter mgerbi

    (@mgerbi)

    Never mind I see the checkbox ignore admin users.

    Plugin Author Jeff Starr

    (@specialk)

    No prob @mgerbi.

Viewing 4 replies - 1 through 4 (of 4 total)
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