Not unable to select all (CheckBoxes)

  • Resolved sachinagarwal94

    (@sachinagarwal94)


    4 years, 2 months ago

    Hi Team,

    I am not able to select all option on the plugins or updated page. When I click on select all checkbox nothing happens and I have to manually select all checkboxes to update them or disbale them.

    I have already disabled all plugins and tried the same and nothing has been solved yet and hence I think it might be the theme.

    Request you to please check once.

    Regards
    Sachin Agarwal

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author presscustomizr

    (@nikeo)

    Hello,
    Thanks for reporting the problem.
    Can you be more specific about the problem ? Which checkboxes ?
    A screenshot would help.
    Can you give the steps to reproduce the issue. It would look like :
    1) Open the wordpress admin
    2) Do this
    3) then do this
    4) …

    Thank you !

    Thread Starter sachinagarwal94

    (@sachinagarwal94)

    Hi Nicolas,

    Thanks for responding to my issue. I have attached the Screenshot as requested.

    Link to Screenshot – https://prnt.sc/uk4qzr

    Steps to reproduce are.

    Log in to Dashboard.
    Go to the plugin section
    Tickmark the Select all plugin option to update/disable them at once.

    The same issue also happens when I go to the WordPress updates page and try to select all plugin that has an update available. Select all checkbox actually doesn’t work and I have to manually select each plugin and then update them all.

    Thank you
    Sachin Agarwal

    Theme Author presscustomizr

    (@nikeo)

    OK thanks for the screenshot.
    I’m not able to reproduce this problem on my test sites.
    If you already tried to disable all plugins, I don’t know what could be the cause of the issue. A browser extension maybe ?
    In any case, I’ll recommend to follow the Hueman troubleshooting steps ( skip the ones already done ).

    Thread Starter sachinagarwal94

    (@sachinagarwal94)

    Hi Nicolas,

    I was able to solve this by removing Team plugin by Pickplugin. I have raised a support request in the forums about the issue so that it gets addressed and I can again use the same.

    Thanks for the support and help.

    Regards
    Sachin Agarwal.

    Theme Author presscustomizr

    (@nikeo)

    OK thanks for sharing this info.

    Theme Author presscustomizr

    (@nikeo)

    Marked as resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
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