Not updating meta information

Hi @pascal2187!

We would expect the meta data to appear and also be updated. We are not sure why it is failing to appear. We would like some more information.

1. Can you confirm you are using WordPress 5.7? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider.?Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast.?This guide explains more:?https://yoast.com/why-we-dont-support-old-wordpress-versions/.

2. Are all your non-Yoast plugins and themes also updated?

3. Does clearing your caching from your theme, plugin, server, CDN like CloudFlare or browser resolve the issue? If you are not sure how to clear caching from theme/plugin please speak to those authors. If you want to clear cache from the server, please speak to your host provider. To clear the cache from a browser use this guide: https://yoast.com/help/how-to-clear-my-browsers-cache/

4. Are you using v16.0.2 of Yoast SEO (that is the newest one)?

Hi @pcosta88,

Thank you for your message.

1. Everything is up-to-date. I’m using wordpress 5.7
2. Also everything up-to-date.
3. Clearing cache is not helping. I also tried to remove and disable all the caches, changed the host and tried incognito browser. Nothing helps….
4. Currently i’m using version 15.5, because that’s the only working version that updates the meta info. As soon as I use a newer version and set new page meta it’s not going true.

I discovered this issue, because the facebook link debugger was not getting the new social share images and after that I saw that the meta description etc.. also was not saved. In the backend all the new meta info is there, but not on the front…

Thanks for your help!

Hi @pascal2187,

We’d like you to use the following steps to reindex the SEO data on your site:

1. Install and activate the Yoast Test Helper plugin
2. Go to Tools -> Yoast Test
3. Click the “Reset indexables and migrations” button
4. Go to SEO -> Tools and under “Optimize SEO Data” click the “Start SEO data optimization” button.

For sites with more than 10,000 posts, we’d advise using the WP CLI command to do the indexation on the server instead of going to SEO > Tools. You can read more about this here: WP CLI – Reindex Indexables command

Does the error still appear?`

If so, we’d like to take a closer look at this particular page. Can you share the URL and a screenshot of what appears in the meta description field? That will help us investigate.

Hi @pascal2187,

We haven’t heard back from you in a while so we’re marking this issue as resolved due to inactivity.

You’re welcome to create a new forum topic if you have any other questions.

Hi @priscillamc,

I followed the steps in the Yoast Test Helper plugin and now it’s working all fine again.

Thank you so much for your help!