Not using site admin email address for sending invoices

  • Resolved loosefast

    (@loosefast)


    5 years ago

    Hi, great plugin! I notice the invoices are not using the email address in WP Settings as the FROM address for the sent invoices. Is there a place to change it in Sliced settings? Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SlicedInvoices

    (@slicedinvoices)

    Hi there,

    Yes, the place to change the From address is under Sliced Invoices Settings / Email tab.

    Best regards

    Thread Starter loosefast

    (@loosefast)

    I have the email address I want in the Email Address field on Settings / Email tab, and also in General Settings / Administration Email Address, but the invoices are still using an older email address. Any ideas about what would be over-ruling the email entered in the Email Address field on Settings / Email tab? Thanks

    Plugin Author SlicedInvoices

    (@slicedinvoices)

    Many things could override the From email address, for example SMTP plugins, Transactional Email providers (Mailgun, Sendgrid, etc), or even your host. If you have any plugins like this I would start looking there first. If not check with your host, many hosts have restrictions on what you can use as a “From” email address for outgoing mail. Especially if the From address is @ a different domain than your site’s domain.

    Hope this helps

Viewing 3 replies - 1 through 3 (of 3 total)
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