not visible on website

  • Resolved renmax

    (@renmax)


    8 months, 1 week ago

    while editing the page, it shows that all the block as present and working as shown below:

    But on the website, only white is visible:

    This happened after update, kindly help me

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Hi @renmax,

    Thank you for reaching out & extremely sorry for the delayed response.

    First, make sure you have published the page. It seems all blocks are showing up correctly while editing your page. This might be due to a plugin or theme conflict, browser caching, or a WordPress installation issue. Let’s troubleshoot together to find the cause!

    1. Clear Cache: Start by clearing all cache from your website, including plugins, browsers, servers, and CDNs like Cloudflare. If you’re using a caching plugin, try disabling it temporarily.
    2. Regenerate CSS: Next, regenerate the CSS and sync the library using this link: (https://d.pr/v/4WkkPS). Check if this resolves the issue.
    3. Reset Permalinks: Try resetting the permalinks by selecting a random structure, saving it, and then selecting the previous link and saving it again. You can follow this guide:(
      https://screenpal.com/watch/c0nF1EVyDWN).
    4. Theme and Plugin Conflict: If the issue persists, there may be a conflict with your theme or plugins. Switch to a default theme like Twenty Twenty or Hello Elementor to see if the issue persists. If it resolves, the issue may be related to your theme.
      If not, deactivate all plugins except for Elementor and ElementsKit to check for conflicts. Activate the plugins one by one to identify the culprit.

    Please let me know the results of these troubleshooting steps.

    Best Regards,
    Reju

    Thread Starter renmax

    (@renmax)

    first three steps didn’t solved, will be trying fourth step

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘not visible on website’ is closed to new replies.