• Resolved elena09909

    (@elena09909)


    I use the theme: AstraNow, I install your plugin, but it can not work, could you help me to check it?

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    It looks like the plugin is not being loaded. It’s most likely a cache issue. Can you try clearing any cache plugins you have active as well as your Cloudflare cache?

    Thread Starter elena09909

    (@elena09909)

    Hi there,
    I have activated your plugin, and I have cleared the Cloudflare and nitropack cache, but it still can not work, could you check it please?
    Best,

    • This reply was modified 4 years, 4 months ago by elena09909.
    Thread Starter elena09909

    (@elena09909)

    I use the incognito browser to view it, but the same doesn’t work

    Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    Please copy/paste the technical info from the Support tab of WP External Links so I can have a look at your settings.

    Thread Starter elena09909

    (@elena09909)

    WP url: https://www.warnockauto.com
    WP version: 5.5.1
    PHP version: 7.4.12
    Active Plugins:
    – a3 Lazy Load, version: 2.4.1
    – Advanced Editor Tools (previously TinyMCE Advanced), version: 5.5.1
    – Akismet Anti-Spam, version: 4.1.7
    – Classic Editor, version: 1.6
    – CM Table Of Contents Pro, version: 1.4.11
    – Contact Form 7, version: 5.3
    – Custom Related Posts, version: 1.6.5
    – Elementor, version: 3.0.12
    – Elementor Pro, version: 3.0.1
    – Internal Link Juicer, version: 1.2.7
    – JoomDev WP Pros & Cons, version: 2.0.6
    – Mammoth .docx converter, version: 1.17.0
    – NitroPack, version: 1.3.17
    – Nofollow for external link, version: 1.2.3
    – Official Facebook Pixel, version: 2.2.0
    – Schema, version: 1.7.8.3
    – SEOPress, version: 4.0.3
    – ShortPixel Adaptive Images, version: 2.0.9
    – Sticky Menu (or Anything!) on Scroll, version: 2.25
    – UpdraftPlus – Backup/Restore, version: 1.16.26
    – WP Crontrol, version: 1.8.5
    – WP External Links, version: 2.47
    – WP Missed Schedule (The Original), version: 2014.1231.2017.12

    WPEL Settings:
    array(
    ‘wpel-external-link-settings’ => array (
    ‘apply_settings’ => ‘1’,
    ‘target’ => ‘_self’,
    ‘target_overwrite’ => ‘1’,
    ‘rel_follow’ => ‘nofollow’,
    ‘rel_follow_overwrite’ => ‘1’,
    ‘rel_noopener’ => ‘1’,
    ‘rel_noreferrer’ => ‘1’,
    ‘rel_external’ => ‘1’,
    ‘rel_sponsored’ => ”,
    ‘rel_ugc’ => ”,
    ‘title’ => ‘{title}’,
    ‘class’ => ”,
    ‘icon_type’ => ”,
    ‘icon_image’ => ‘1’,
    ‘icon_dashicon’ => ‘dashicons-menu’,
    ‘icon_fontawesome’ => ‘fa-address-book’,
    ‘icon_position’ => ‘right’,
    ‘no_icon_for_img’ => ‘1’,
    ),
    ‘wpel-internal-link-settings’ => array (
    ‘apply_settings’ => ‘1’,
    ‘target’ => ‘_self’,
    ‘target_overwrite’ => ‘1’,
    ‘rel_follow’ => ‘follow’,
    ‘rel_follow_overwrite’ => ‘1’,
    ‘rel_noopener’ => ‘1’,
    ‘rel_noreferrer’ => ‘1’,
    ‘title’ => ‘{title}’,
    ‘class’ => ”,
    ‘icon_type’ => ”,
    ‘icon_image’ => ‘1’,
    ‘icon_dashicon’ => ‘dashicons-menu’,
    ‘icon_fontawesome’ => ‘fa-address-book’,
    ‘icon_position’ => ‘right’,
    ‘no_icon_for_img’ => ‘1’,
    ),
    ‘wpel-excluded-link-settings’ => array (
    ‘apply_settings’ => ‘1’,
    ‘target’ => ‘_self’,
    ‘target_overwrite’ => ‘1’,
    ‘rel_follow’ => ‘follow’,
    ‘rel_follow_overwrite’ => ‘1’,
    ‘rel_noopener’ => ‘1’,
    ‘rel_noreferrer’ => ‘1’,
    ‘title’ => ‘{title}’,
    ‘class’ => ”,
    ‘icon_type’ => ”,
    ‘icon_image’ => ‘1’,
    ‘icon_dashicon’ => ‘dashicons-menu’,
    ‘icon_fontawesome’ => ‘fa-address-book’,
    ‘icon_position’ => ‘right’,
    ‘no_icon_for_img’ => ‘1’,
    ),
    ‘wpel-exceptions-settings’ => array (
    ‘apply_all’ => ‘1’,
    ‘apply_post_content’ => ‘1’,
    ‘apply_comments’ => ‘1’,
    ‘apply_widgets’ => ‘1’,
    ‘skip_post_ids’ => ”,
    ‘ignore_classes’ => ”,
    ‘subdomains_as_internal_links’ => ”,
    ‘include_urls’ => ”,
    ‘exclude_urls’ => ‘familytravelfever.com,autoinsurance.org’,
    ‘excludes_as_internal_links’ => ”,
    ‘ignore_script_tags’ => ‘1’,
    ‘ignore_mailto_links’ => ‘1’,
    ),
    ‘wpel-admin-settings’ => array (
    ‘own_admin_menu’ => ‘1’,
    ),
    );

    Thread Starter elena09909

    (@elena09909)

    Hi, How is the situation now? I am waiting for your kind reply. Best

    Plugin Author WebFactory

    (@webfactory)

    We’re looking into the issue. At the moment we don’t have an answer. It’s probably a conflict with another plugin or the theme.

    Same problem with another site.
    It is not the template because it is different.
    The site crashes and many links are not processed.

    WP url: https://www.bmpdoors.it
    WP version: 5.5.3
    PHP version: 7.3.24
    Active Plugins:
    – Akeeba Backup for WordPress, version: 7.3.2
    – Avada Builder, version: 3.1
    – Avada Core, version: 5.1
    – Better Search Replace, version: 1.3.3
    – Classic Editor, version: 1.6
    – Contact Form 7, version: 5.3
    – Contact Form 7 – Dynamic Text Extension, version: 2.0.3
    – Contact Form 7 – Success Page Redirects, version: 1.2.0
    – Contact Form 7 Conditional Fields, version: 1.9.14
    – Contact Form 7 Multi Step Pro, version: 2.5.3
    – Contact Form CFDB7, version: 1.2.5.3
    – Cookie Notice, version: 1.3.2
    – Easy Updates Manager, version: 9.0.6
    – Font Awesome, version: 4.0.0-rc20
    – Head, Footer and Post Injections, version: 3.2.1
    – Maintenance, version: 3.97
    – Mobile Detect, version: 1.2.0
    – Nofollow for external link, version: 1.2.3
    – Regenerate Thumbnails, version: 3.1.4
    – Slide Anything – Responsive Content / HTML Slider and Carousel, version: 2.3.27
    – Slider Revolution, version: 6.2.17
    – SSL Insecure Content Fixer, version: 2.7.2
    – SVG Support, version: 2.3.18
    – WebP Express, version: 0.18.2
    – WordPress Importer, version: 0.7
    – WP-Optimize – Clean, Compress, Cache, version: 3.1.4
    – WP Crontrol, version: 1.8.5
    – WP External Links, version: 2.47
    – WP File Manager, version: 6.9
    – WP Offload SES Lite, version: 1.4.3
    – Yoast SEO, version: 15.2.1

    WPEL Settings:
    array(
    ‘wpel-external-link-settings’ => array (
    ‘apply_settings’ => ‘1’,
    ‘target’ => ”,
    ‘target_overwrite’ => ”,
    ‘rel_follow’ => ”,
    ‘rel_follow_overwrite’ => ”,
    ‘rel_noopener’ => ‘1’,
    ‘rel_noreferrer’ => ‘1’,
    ‘rel_external’ => ‘1’,
    ‘rel_sponsored’ => ‘0’,
    ‘rel_ugc’ => ‘0’,
    ‘title’ => ‘{title}’,
    ‘class’ => ”,
    ‘icon_type’ => ”,
    ‘icon_image’ => ‘1’,
    ‘icon_dashicon’ => ”,
    ‘icon_fontawesome’ => ”,
    ‘icon_position’ => ‘right’,
    ‘no_icon_for_img’ => ‘1’,
    ),
    ‘wpel-internal-link-settings’ => array (
    ‘apply_settings’ => ”,
    ‘target’ => ”,
    ‘target_overwrite’ => ”,
    ‘rel_follow’ => ”,
    ‘rel_follow_overwrite’ => ”,
    ‘rel_noopener’ => ‘1’,
    ‘rel_noreferrer’ => ‘1’,
    ‘title’ => ‘{title}’,
    ‘class’ => ”,
    ‘icon_type’ => ”,
    ‘icon_image’ => ‘1’,
    ‘icon_dashicon’ => ”,
    ‘icon_fontawesome’ => ”,
    ‘icon_position’ => ‘right’,
    ‘no_icon_for_img’ => ‘1’,
    ),
    ‘wpel-excluded-link-settings’ => array (
    ‘apply_settings’ => ”,
    ‘target’ => ”,
    ‘target_overwrite’ => ”,
    ‘rel_follow’ => ”,
    ‘rel_follow_overwrite’ => ”,
    ‘rel_noopener’ => ‘1’,
    ‘rel_noreferrer’ => ‘1’,
    ‘title’ => ‘{title}’,
    ‘class’ => ”,
    ‘icon_type’ => ”,
    ‘icon_image’ => ‘1’,
    ‘icon_dashicon’ => ”,
    ‘icon_fontawesome’ => ”,
    ‘icon_position’ => ‘right’,
    ‘no_icon_for_img’ => ‘1’,
    ),
    ‘wpel-exceptions-settings’ => array (
    ‘apply_all’ => ‘1’,
    ‘apply_post_content’ => ‘1’,
    ‘apply_comments’ => ‘1’,
    ‘apply_widgets’ => ‘1’,
    ‘skip_post_ids’ => ”,
    ‘ignore_classes’ => ”,
    ‘subdomains_as_internal_links’ => ”,
    ‘include_urls’ => ”,
    ‘exclude_urls’ => ”,
    ‘excludes_as_internal_links’ => ”,
    ‘ignore_script_tags’ => ‘1’,
    ‘ignore_mailto_links’ => ‘1’,
    ),
    ‘wpel-admin-settings’ => array (
    ‘own_admin_menu’ => ‘1’,
    ),
    );

    Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    OK, we will look into the issue and get back to you.

    Thank, Alex.
    Your plugin is definitely the best because it offers many options that others don’t have.
    I also have a function to offer you.

    Thread Starter elena09909

    (@elena09909)

    Why is my problem not solved, but you keep marking it as solved?

    Plugin Author WebFactory

    (@webfactory)

    We can’t fix your problem because you’re using one or more commercial plugins on your site which means we can locally replicate your environment.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Not work’ is closed to new replies.