Not working

  • I picked up for weeks, paid, stopped working after updating the WOO. I have been without a sale for two days. Many thanks to the authors.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bizswoop

    (@bizswoop)

    Our team is actively working hard on a fix to the latest WooCommerce 4.3.2 which included a change to the API causing a critical error on the POS functionality.

    In the short interim, if you revert back to WooCommerce version 4.3.1, the point release prior, you can continue to use the POS without any problems and allow you to continue to sell.

    We are hoping to have a point release for the POS to address this ASAP, tracking the support issue and resolution here on the support forum: https://www.ads-software.com/support/topic/opps-error-loading-pos-data/

    You referenced a purchased, we are unable to discuss those details on the forum, but if you contact us directly at bizswoop.com/support, we be happy to discuss with you further this topic.

    Plugin Author bizswoop

    (@bizswoop)

    We wanted to provide an update on the resolution for the reported Not Working behavior of the POS included in the review as a follow-up to you and for any community members who view the review in the future.

    The WooCommerce version 4.3.2 inadvertently introduced an issue impacting the API. WooCommerce released a new point fix 4.3.3 to fix and restore the API compatibility, as announced on the blog today: https://woocommerce.wordpress.com/2020/08/14/woocommerce-4-3-3-fix-release/

    Please go ahead and update WooCommerce to version 4.3.3, the update to WooCommerce will restore functionality to the POS plugin and resolve the issue reported for the Fetch Error.

    We’ve also updated the reference support forum post earlier with this information.

    In light of the circumstances around WooCommerce 4.3.2 inadvertently introducing the issue into 4.3.2, we’d hope you would consider re-evaluating the review you provided. We are a small team, but passionate and work really hard to provide a quality plugin and support our community of users, as a result a review is important to us and we value the feedback. If you decide to keep the review as-is, we respect your decision.

    We do hope you continue to use the POS plugin and the functionality of the plugin can provide you a valuable tool for your business. If you do, please feel free to report any future issues on the support forum and provide us feedback as well. We want to continue providing a great POS plugin for the community.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Not working’ is closed to new replies.