Not working

  • Resolved Megan

    (@megastarsbio)


    2 years, 7 months ago

    Hello,
    I just installed this amazing plugin, But a Few things not going smoothly.
    1. Bello notification not comming
    2. Push subscription not working…

    options coming but after clicking Yes (agree Button/Allow button) further, nothing happens.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Perfecty

    (@perfecty)

    Hi, please follow this guide and give us more information about the failure messages: https://docs.perfecty.org/wp/troubleshooting/

    Thread Starter Megan

    (@megastarsbio)

    Hello,

    Thanks for the Help, Previous problems were solved but after optimizing the setting for google core vital in wp-rockets Perfectly notifications come in a larger sizes.

    How to solve this issue??

    Plugin Author Perfecty

    (@perfecty)

    I’m not sure what do you mean by larger sizes. Could you please elaborate?

    Plugin Author Perfecty

    (@perfecty)

    I’m not sure what do you mean by larger sizes. Could you please elaborate?

    Thread Starter Megan

    (@megastarsbio)

    Hi,

    @perfecty

    The push notification is breaking so the logo and other things are out of order. The size of the notification is bigger than usual….

    And all these happen after the optimal setting of WP-rocket. And WP-rocket is necessary for site speed and Web-core vital.

    Please check the above URL or any url from my site and the below screenshot.

    https://prnt.sc/hh6TzLXSKBsI

    Plugin Author Perfecty

    (@perfecty)

    Hi, that highly depend on your website styles and there’s nothing we can do on our side. You might want to check the CSS classes you have defined on your them and adjust them accordingly.

    Thread Starter Megan

    (@megastarsbio)

    Hello @perfecty
    How can I do that?

    Any suggestion is greatly appreciated….

    Plugin Author Perfecty

    (@perfecty)

    Maybe you can hire someone with CSS knowledge, as it depends on the themes you use in your website

    • This reply was modified 2 years, 6 months ago by Perfecty.
    Thread Starter Megan

    (@megastarsbio)

    Hi,
    @perfecty
    Problems solved it is not by problems of CSS, but it’s root causing minifying CSS
    Anyways problems were detected and solved successfully.

Viewing 9 replies - 1 through 9 (of 9 total)
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