Not working?

  • Resolved pheck

    (@pheck)


    1 year, 8 months ago

    I have the same issue as the other post here in the support forum: I have created an account on OpenId with my E-Mail Address and I can log into the account using passkey (also directly on my iPhone, using the stored passkey).

    I have created within the console an application for WordPress and entered the ID/Secret in the plugin settings page.

    Afterwards, I am trying to login to WordPress: I entered the same E-Mail Address used for login to OpenID, clicked on the fingerprint icon and scanned the QR code with my iPhone. Here, I also clicked on the fingerprint icon, allowed to use the stored passkey, but then need to enter a 4-digit code, which was send by mail. Doing so, I received the message, that the account doesn’t exists. I used the same E-Mail address for the WP-Login as for the login to OpenID.

    What did I do wrongly?

    Peter

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author victornavarro

    (@victornavarro)

    Hi Peter,

    That error usually happens whenever the URL configured in the OwnID console is not the correct one. Hence, our server can’t call your site and shows the error “Account does not exist”.

    If you drop me an email to [email protected], I’ll be more than happy to assists. Also, if you prefer, just give me here in the responses the AppID of your OwnID application and we will take a look.

    Thank you!
    Víctor

    Plugin Author victornavarro

    (@victornavarro)

    We solved this via email ??

Viewing 2 replies - 1 through 2 (of 2 total)
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