Not working

  • It stopped tracking users for some reason from one day to another. Some users come up in the search, others not even though I know they have been active. Thus I find no use for this plugin.

    • This topic was modified 5 months, 1 week ago by jezkerw.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support robertabela

    (@robert681)

    Hello @jezkerw
    I am sorry to hear that our plugin has not met your expectations.

    I can see from your comment that the plugin was working; however, something seems to have led it astray. In most cases, this happens due to a conflict or a change – something that we do not have control over.


    If you could be so kind as to open a ticket through the plugin itself, our support team would be more than happy to help you restore full functionality.

    Many thanks,

    Thread Starter jezkerw

    (@jezkerw)

    Hi, absolutely nothing changed. No new plugins, no code added. It kept tracking but could not search for members anymore even though they have been active. I ended up removing the plugin.

    Plugin Support robertabela

    (@robert681)

    Thank you for the feedback. Offhand it is impossible to say what happened. We’ll need way more technical information about your setup etc to solve this. If you’d like us to assist you, please send us an email at [email protected] and refer to this review in the email so we know what it is about.

    Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)
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