Not working?

Hi @mlooijengoed,

Sorry you’ve had some trouble with that, let’s see how we can sort it!

Could you please go to Settings > Media, then ticking the Enable debug processing option?

Then try the smush operation again and let us know any messages that are displayed?

Thanks,
David

Hi. I am having the same problem. I was trying to use Smushit.com and it was really, really slow, so I installed the plug-in. I checked the Enable debug processing option. Then I tried to smush a very small image. I got an error that says ERROR: posting it to Smush.it.

Is the Smush.it site down maybe?

Bonjour. J’ai les mêmes problèmes…
Smush.it ne fonctionne plus sur mon blog.
Je l’ai désinstallé et réinstallé mais rien à faire, il ne fonctionne pas…
Merci d’avance,
Anne

Hi @david…

Thanks for your quick answer! I’ve enabled the debug processing option but i don’t get any messages. Or do i have to download/use another plugin/toolbar to get these messages?

I’ve tried to smush some pics also manually and about 30% is working. The other 70% is not and i get the white screen again with an URL like this:
https://www.looyenwood.nl/wp-admin/admin.php?action=wp_smushit_manual&attachment_ID=3512

I’ve already set the “How many seconds should we wait for a response from Smush.it?” on 120 seconds.

Already thanks for your support!

Hi there

Just to add to this, I am experiencing exactly the same problems as @mlooijengoed.

Bulk Smush.it resulted in “Did not Smush.it due to previous errors” after one of the images exceeded the max size.

When i try to re-smush (after fixing size) the bulk feature doesn’t work at all and then when i do it individually i have about a 20 – 30% success rate. I usually end up with a timed out screen and when I head back to media library it shows “ERROR: posting to Smush.it”.

I have increased the Smush.it response time in Settings to 300 but no joy. I also enabled debug processing but no error messages other than “ERROR: posting to Smush.it”

Thanks

Kelly

Hi everyone,

Thanks for reporting all this. Unfortunately, it seems Yahoo’s smush.it service is having some trouble this week, as reported here:
https://www.ads-software.com/support/topic/http-error-36

I believe that’s the issue you’re seeing, sorry for any trouble there, the plugin does depend on that service.

There’s a workaround to help avoid issues while uploading currently. Hopefully, the service issues are sorted soon. ??

Cheers,
David

What we really need is for Google to take this over from Yahoo! ! ??

Yes, Google taking it over would be far better than Yahoo which is mostly unreliable these days.

What we need is for the plugin to gracefully default to a straight image upload when connection to smush it times out. It’s pretty ridiculous that it doesn’t.

fwiw, I have just successfully SMUSHED all my 400 images over this past 2 hours, so either now is a good (quiet) time to do it, or Yahoo! have fixed the problem.

So I’d say the time I was using it successfully was approx :

02:30 – 04:30am, Thursday, May 8, 2014 (EDT) (Time in Washington, DC, USA)

Hi @photomaldives, thanks for that! Seems maybe that’s just a really good time period to try the operation. Hopefully others find that useful.

@pixeldynamo, thanks for your suggestion, I’ll mention that to the developers as well.

For the moment, you can set a lower timeout at Media > Settings and/or turn off auto-processing. Either of those can help at least avoid further trouble for the moment.

Cheers!