Not working – Account email is still send to a user

  • Resolved rodricus

    (@rodricus)


    9 months, 2 weeks ago

    The plugin says “New User Approve is compatible with?WooCommerce” but it’s not working properly.

    I just set up a testing site to test this plugin and after activation of the plugin and turning on the option “Everyone can register”, I register myself at the WooCommerce My Account page with an other email address but I just got a WooCommerce mail directly saying I can just login and view my orders and make a new password.

    I should not get this email and should not have these options, instead the admin should receive an email first that there is a new user that wants to get acces to the website right?

    What went wrong?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @rodricus,

    Thanks for contacting us,

    Hope you are doing well, Could you please share the screencast video of this issue? This will help us better understand and assist you.

    Thanks & Regards
    WP Experts Support Team

    We’re also experiencing this issue on WooCommerce.

    When a user registers an account on the WooCommerce “My Account” page they get the “Your [STORE NAME] account has been created!” email.

    The plugin states that the user’s status is “Pending” but obviously something went wrong as the user can set their password and login.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @iedmdev001,

    We have to check this and we will keep you updated on this.

    Thank you

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @iedmdev001,

    To escalate your case, please create a ticket on our official website so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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