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  • Plugin Author slickremix

    (@slickremix)

    Thanks for contacting us. Your shortcode should look like this now, with an underscore at the beginning…. fts_instagram. And if you ever re-generate the shortcode from our settings page the underscore will be included.

    [fts_instagram instagram_id=426930934 type=user]

    Have you added an Instagram API Token to the Instagram Options page of our plugin? Usually that message appears if you don’t have one set or it not correct. If you do have one set, try deleting it and save the page, then click button to get a new API Key and re-save the page.

    Spencer

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