Not working after update

Hi there,
im sorry the plugin do not work anymore – lets try to find a solution. Can you give me some more informations?

Describe the problem
Here are a few questions to help you describe the problem?

• How does the error occur?
• How to reproduce? What steps are needed to have the error happend?
• Go to crop-thumbnail-settings. Run the quick-test. Is the test all green?
• Whats php-version you running at? Whats the wordpress version? Whats the plugin version?
• If any error message is printed, please copy and paste the message.
• Open your Browser Development-Tools (Chrome, firefox, IE/edge) Are there any javascript errors?

How to check for plugin incompatibility
Lets try to find out if crop-thumbnails mess with some other plugin.

1. Temporary deactivate all other plugins
2. Did crop-thumbnails work now?
3. Reactivate the first plugin.
4. Repeat from Step 2 until you find the plugin that is likely to causes the error in crop-thumbnails.

Its also possible that the plugin in combination with your theme causes the error. Try to use a wordpress-standard-theme. Is the error still present?

How good are your programming skills?
If we want to fix the bug it may be needed to adjust php files or check for javascript errors. If you are just a user it′s fine.

Do you have access to the php files and know how to make changes to them? Do you know javascript / php? Are you a theme/plugin-developer?

• This reply was modified 7 years, 3 months ago by Volkmar Kantor.
• This reply was modified 7 years, 3 months ago by Volkmar Kantor.

Well when I try to Save Crop it says ‘saving crop’ and that’s pretty much it.
In quick test it’s all green.
PHP v7.1 and WP 4.9.1
No error message whatsoever.
It has worked perfectly fine with the theme but I updated theme in the same time I updated the plugin.
Can I have a copy of the older version and try with the old version?

• This reply was modified 7 years, 3 months ago by arjedoavdiu.

Version 1.0.3 will print some more debug informations inside the developer console. It seems your server do not respond correctly – this may caused by the plugin – but do not have to.

If you want to use an older Version you may have a look on the releases section of the github project (you need 0.10.15). But i recommend we try to fix the problem instead.
https://github.com/vollyimnetz/crop-thumbnails/releases

I installed v0.10.15 and it’s working. Sure, how can we fix this? What can I do?

Do you use a image-size with a custom name? What are the names of the image-sizes you try?

Maybe I misunderstood your question but maybe you mean this:
Thumbnail
Medium
Large
Full Size

• This reply was modified 7 years, 3 months ago by arjedoavdiu.

Thank you – i got a notification via github about some code that may cause this issue. This will hopefully be fixed in the upcoming version (in 1 or 2 days).

Hi there, version 1.1.0 has arrived. Please try if the update fixes your problem.

Yeah I noticed will update now, thanks (Y) ??

If version 1.1.0 not fix your problem version 1.1.1 will – it fixes the use of a function i introduced in version 1.