I sincerely apologize for the inconvenience you have encountered with your websites. I completely understand your frustration regarding the delay in receiving prompt responses to your emails. Please allow me the opportunity to address your concerns.
First and foremost, I would like to express my apologies for any miscommunication or delay that may have occurred during our previous correspondence. We did send you an email regarding your hosting constraint and the blocking of certain PHP functions on your hosting side. Despite these challenges, please know that we highly value your business and are committed to providing timely support to all our customers.
I am pleased to inform you that we have successfully resolved almost all of the issues with your website. Our team has worked diligently to address the problems, and we have utilized all available resources, including plugins, to provide you with the maximum level of support. Additionally, it is important to note that the success of your backup is dependent on your hosting services and the shared resources.
I would like to extend my gratitude for your cooperation during our email correspondence. Your response has been immensely helpful in resolving the issues at hand.
