Not working anymore

@cookiemonster258 Hi mate, have you tried version 2.3.0?

Best regards.

Yes, I have tired it. Unfortunately, it doesn’t work. It doesn’t exclude anything even if I select the all pages option. I have the latest WP and I use the classic editor.

@cookiemonster258

Ok mate,

Thank you for bringing this to our attention. We recommend submitting a support ticket through the following link: https://urbiport1.atlassian.net/servicedesk/customer/portal/2

This will allow us to investigate further and provide a more tailored solution. It’s possible that the issue is related to a specific configuration in your theme, plugins, or WordPress setup.

Best regards, Quadlayers Support Team.

Is that support system available for free users as well?

Like said the problem started when you made the major layout change.

@cookiemonster258 Yes, it is a link for free users.

+1 …please post the progress/solution here

@uhorcik Please update to version 2.3.0 and check if the issue persists.

Best regards.

@jmatiasmastro thanks for your answer. I confirm that the issue persists on 2.3.0, WordPress 6.7.1., PHP 8.3.15

@uhorcik Unfortunately, due to the specific nature of some issues that users face, particularly after version 2.3.0, we are unable to provide a universal solution on the forum. Each WordPress environment is unique, with varying active plugins, themes, and configurations, which makes it necessary to handle certain cases individually. This is why, in some instances, we offer direct support to better understand and resolve complex issues.

We recommend submitting a support ticket through the following link:?https://urbiport1.atlassian.net/servicedesk/customer/portal/2

Best regards.

We will be closing this ticket due to inactivity. If your issue persists or you need further assistance, please don’t hesitate to open a new ticket.

Best regards,