Good support

  • kpeu3e

    (@kpeu3e)


    5 years ago

    Yeah, boosts performance… right. Just made the things worse.

    https://ibb.co/Q8pt6pd

    This is with Display Swap turned on

    >> Deactivated > deleted > reviewed as appropriate

    • This topic was modified 5 years ago by kpeu3e.
    • This topic was modified 5 years ago by kpeu3e.
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  • Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Right… from your screenshot I can conclude that it’s still loading your external Google Fonts (loaded from fonts.gstatic.com). So either you had ‘Remove Google Fonts?’ enabled in OMGF and OMGF wasn’t able to remove them (it is an Experimental feature after all), or you didn’t have that option enabled at all.

    You could’ve also tried to remove the external requests using a Child Theme (as described in the manual).

    Either way, it’s a shame you didn’t try the Support Forum at first and threw a bad review my way immediately. I might’ve been able to help!

    Thread Starter kpeu3e

    (@kpeu3e)

    The font I picked to be loaded locally is loaded locally, focus on that part of the screenshot. I had the option Display Swap enabled, why it keeps showing it “not visible during webfont load?” As far as I remember, this particular option was not listed as Experimental in the plugin dashboard.

    Yes, I could have tried the support forum, that is true. What is also true, though, is I do not have time to write and wait for the support of every plugin that is not working the way it says it’s working. I expect from a plugin to work as supposed, not to need to have hours of conversations or testing to get it working in the end (eventually).

    “This will decrease your pageload times, leverage browser cache, minimize DNS requests and effectively bring you a perfect score on Pagespeed Insights and Pingdom, without taking toll on the performance of your webserver.”

    Now after such strong words I don’t know who should be ashamed, honestly.

    I will update the rating I voted with, because I can see you care and you try to help and solve problems, which is really good support. And maybe I went too harsh on this because I’m already way too nervous with all these WP optimization things we need to do. Anyway, keep the above issue in mind, thanks.

    • This reply was modified 5 years ago by kpeu3e.
    • This reply was modified 5 years ago by kpeu3e.
    • This reply was modified 5 years ago by kpeu3e.
    • This reply was modified 5 years ago by kpeu3e.
    • This reply was modified 5 years ago by kpeu3e.
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