not working as it should with WooCommerce Bookings

Hi.

I’m no dev, so question 1, no idea.

Though, question 2, I’ve read in this forum that this is partly because of norwegian law and partly WooCommerce-standard as of https://docs.woocommerce.com/document/managing-orders/

I’ve seen some people “complaining” about this, and my advise was to install a plugin that auto-approves/changes the status. Though, none of them works with Vipps. Maybe Vipps devs could implement this as Paypal, Stripe and others have done?

(I was thinking of something like this: https://www.ads-software.com/plugins/autocomplete-woocommerce-orders/)

• This reply was modified 6 years, 2 months ago by dahawk.

1.) That’s an interesting issue – if there is no delivery method, Express Checkout will fail, and this isn’t taken into account for carts that don’t need delivery at the moment. I’ve registered this as an issue and will look into it – basically, it should suffice to add a fake zero-cost delivery method.

Next version will add hooks and filters that will allow you to fix this ad hoc too, but I think this should be discoverable in the standard version.

2.) For products not requiring processing (virtual/downloadable) next version will add an option to go directly to “Completed/captured”.

Perfect! When you you expect to release next version? Do you have a beta I can test out as this is a bit urgent for us? Alternatively, can I pay for some custom work to speed up things?

Hi!

Vipps is still working out the complete feature set for the next release, so we have not started on the actual implementation. Therefore we can not give you an exact date.

If you are in a hurry and would like us to solve your case specifically, you can contact us directly on [email protected]

Just refer to me og Iver in your email and we will be in touch!

P?l Martin, WP Hosting

We are now starting work on this from tomorrow and will prioritize this. If you would like to help with testing on your particular platform, the changes will be pushed to the GitHub repo at

https://github.com/vippsas/vipps-woocommerce

We will release new versions when we’ve satisified with the testing of each feature, but we can’t guarantee that your exact combination of plugins and setup will work from day one, so it would help if you could join the testing.

Iver, WP Hosting

perfect! lmk when you have upped something you think is ready enough to be tested live and ill be more than happy to test it out on our site ??

I’ve just pushed code to the master branch of the github repos; it would be really helpful if you could test it for your use-case.

The changes are :

1) If all products in the cart are virtual (and doesn’t need_shipping()) then a zero-cost pro-forma “no shipping required”-shipping method will be produced for express checkout.

2) When returning from Vipps, if the order does not need_processing() (that is, is virtual & downloadable) then a capture will be tried. If that is successfull, then the order goes directly to completed status.

Hi. I have tested now for case 2. virtual and downloadable products. It worked like a charm! However, i think it would be even better if this could be an option in the settings if the order is beeing returned as “processing” or “completed”. Both will release a virtual product, but you can still make changes if necessary before completing the order.

That’s good news!

As for the final status of orders; I would like to work within the Woocommerce paradigm as much as possible. You can in fact do what you want to do by hooking to the

woocommerce_payment_complete_order_status

filter – this takes the incoming status, which will be “completed”, the order id and the order and should return a new status (which should at least be “processing”, since the order will have been captured).

But remember that you can only do this if the products are actually being “delivered” as they are set to this status. This is true for “Virtual and downloadable” products, but not neccessarily for all virtual products, and there is no third property of products that encode exactly this feature (‘auto-captureable’) in the standard featureset.

Pending a bit more testing this will then be released shortly as 1.0.5

Iver, Wp-Hosting

New version 1.0.5 is out – if this still works for you, can you mark this issue resolved?

Iver, WP Hosting AS

Hi!
thanks for the update! I have upped our live version to 1.0.5 and it seems to work same way as before for our issues. I have never used wordpress or woo before so arrest me if there is something I’m not doing right or have missed, but here is a screenshot of 1) the screen I get in vipps app when I use express checkout..it still says no shipping details found even if its a virtual bookable product that shall not be shipped and the user can not click the pay button that is greyed out. 2) as you see in the product setup its virtual and I have not ticked the box saying it require confirmation. 3) here you can see that the state is still “unpaid”, the funds has been reserved by vipps but its not auto captured as we would like for it to be.
https://www.dropbox.com/s/95hdcd9ow33inmo/Skjermbilde%202018-09-25%2019.40.09.png?dl=0

• This reply was modified 6 years, 2 months ago by sigval.

Hello,

Are these products both “virtual” and “downloadable”? If not, they will not be auto-completable using standard Woo, because what we are using is the “needs_processing()” method.

There is a filter woocommerce_order_item_needs_processing that can be modified to adapt this for products that are not both virtual and downloadable.

As for no shipping details: For this we use the needs_shipping() method on the cart, and provide a “No shipping neccessary” method if this returns false. It is possible to customize this too with the new ‘woo_vipps_shipping_methods’ filter.

Is the plugin you are using for bookable products ‘WooCommerce Bookings’ ?

Hi!
the products are virtual but not downloadable as they are bookings.

i will look into woocommerce_order_item_needs_processing and woo_vipps_shipping_methods to see if I can get this working. Was hoping your fixes in this new version would take care of this out of the box ??
Yeah, im using woo bookings for the bookable products.

• This reply was modified 6 years, 2 months ago by sigval.

Ok; we don’t currently have this plugin so we haven’t been able to test specifically for it.

Based on standard Woo code the cart *should* not need shipping when all products in it are virtual; and it seems to me that the booking products ought to be not “needs_processing” when you have configured them as in your screenshot.

We’ll look into testing for this plugin specifically, but can’t state a timeframe at this moment, and of course, other plugins may affect the result.

Any debugging info you could provide would be very helpful. In particular for the lines in Vipps.class.php line 470:

        // If no shipping is required (for virtual products, say) ensure we send *something* back IOK 2018-09-20
        if (!$acart->needs_shipping()) {
           $methods = array(array('isDefault'=>'Y','priority'=>'0','shippingCost'=>'0.00','shippingMethod'=>__('No shipping required','woo-vipps'),'shippingMethodId'=>'Free:Free;0'));
           $return = array('addressId'=>intval($addressid), 'orderId'=>$vippsorderid, 'shippingDetails'=>$methods);
           $json = json_encode($return);
           header("Content-type: application/json; charset=UTF-8");
           print $json;
           exit();
        }

and in WC_Gateway_Vipps.class.php line 188:

    // This is for orders that are 'reserved' at Vipps but could actually be captured at once because
    // they don't require payment. So we try to capture, and if successful, call "payment_complete". IOK 2018-09-21
    // do NOT call this unless the order is 'reserved' at Vipps!
    protected function maybe_complete_payment($order) {
        if ('vipps' != $order->get_payment_method()) return false;
        if ($order->needs_processing()) return false; // No auto-capture for orders needing processing

would it be possible that I send you a copy of the wo-booking plugin for testing purposes? I’m hesitating to start do custom things to our shop setup and our vipps plugin as that will just cause problems for the people that will take over this project in our swimclub going further as they do not have the knowledge needed to do custom coding. Best would be if it worked as expected out of the box, even when upgraded….

I upgraded the plugin today to latest version (1.0.6) like anyone with access to the admin would do when it encourage you to do so, purchase via vipps worked fine until the booking had been paid and then the customer was re-directed back to the receipt site which looked like this: https://www.dropbox.com/s/7mbli6pvmbhdpwz/Skjermbilde%202018-10-04%2014.26.52.png?dl=0
Any idea what caused this? I rolled back latest backup to get rid of 1.0.6 and then all worked as expected again. We dont have any custom things in our install that would cause this so its most likely something in 1.0.6 that is bugging..?