• Resolved s.dudchenko

    (@sdudchenko)


    I apologize for my English.Hello, very grateful for Your plugin but have run into a problem. When you click on the form to enter the mobile phone on an android device, an error occurs.That is, if you choose a country that installed by default the cursor is not located to enter the phone. Please tell me how to fix it?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor damiarita

    (@damiarita)

    Hi,

    Thanks for contacting

    I tried with my android device on a website that uses my plugin and it worked correctly.

    Can you post a link to the page where you have the problem?

    Plugin Contributor damiarita

    (@damiarita)

    Did you manage to solve the problem?

    Thread Starter s.dudchenko

    (@sdudchenko)

    Hello, thanks for Your early reply. At the moment to solve the problem failed. Due to the fact that Your plugin does not provide a choice of countries in default (and would not hunt the entire list of countries to push menu), I’ve tweaked the plugin manually. Perhaps because of this, and got this error. But even if I restored default settings on mobile devices, the bug remains. Here is the address of the website on which I’m struggling with this bug: https://goo.gl/k1X8vn

    Thread Starter s.dudchenko

    (@sdudchenko)

    Here is my tweaked version plugin
    https://drive.google.com/file/d/0B4v-56LVbsYSc3pZQ1FJeVZsemc/view?usp=sharing

    Should also be noted that applying the plugin to the scripts lying on third-party services badly affects the performance of the website while optimizing content for Google Page Speed.

    Plugin Contributor damiarita

    (@damiarita)

    Hi,

    I tried your website from my smartphone and I couldn’t find the issue. As I selected a country, the focus went into the telephone field and I could introduce it.

    Since I am in Spain, and it is not in the list of countries you provided, I got a gray flag by default. So, I would consider allowing all other countries as an option.

    Thread Starter s.dudchenko

    (@sdudchenko)

    In order to see the bug please make a choice of the country which is already the default

    Plugin Contributor damiarita

    (@damiarita)

    Can you give more details of what the bug is?

    In your first message, you said the cursor does not go into de field. In my phone, it does go there. I have no problem introducing a telephone number after I select a country.

    Did you try other phones?

    Thread Starter s.dudchenko

    (@sdudchenko)

    Please forgive me if I didn’t give a full list of updates. Corrected. When you click on input to enter a phone which is already specified by default, the plugin does not set cruser for input and input remains blocked for input.

    You can also vibrati country to start entry, and then exit the field to enter and again click on input field

    Plugin Contributor damiarita

    (@damiarita)

    Are you testing from one of the countries that you allow? I mean, are you testing from Russia, Belarus or Ukraine?

    Thread Starter s.dudchenko

    (@sdudchenko)

    I tested only from Ukraine

    Plugin Contributor damiarita

    (@damiarita)

    Do you get the Ukranian prefix automatically?

    Thread Starter s.dudchenko

    (@sdudchenko)

    Yes, the plugin has been configured to automatically obtain prefix

    Plugin Contributor damiarita

    (@damiarita)

    Then, please refere to the javascript developer at https://intl-tel-input.com/

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Not working correctly the country selection on mobile devices’ is closed to new replies.