• Resolved Gustavo Tadeu

    (@gtsantos)


    Hi folks!

    I enabled this option to not track logged-in users.

    But it still tracking.

    Is there a way to fix this problem?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @gtsantos thanks for getting in touch. It looks like you currently don’t have this option switched on in Site Kit as I can’t see the ga-disable script that Site Kit places for this.

    That being said, I can also see that your Analytics placed code is using your Google tag prefixed with ‘GT-‘. We are aware of an issue where the option to not track logged-in users isn’t working when using the Google tag.

    You can find out more information on this here. Feel free to follow this for updates.

    Thread Starter Gustavo Tadeu

    (@gtsantos)

    Hi @adamdunnage

    So, in fact this feature is not working as expected, and there is no time estimated for the fix, right?

    No problem. For now I will insert the code by other means.

    Thanks!

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @gtsantos The team are currently in discussion on this and we hope to get a fix out for this as soon as we can. I am unable to give a time frame on this but it is being looked at currently I can confirm.

    Please do as I say follow the GitHub issue for further updates and we hope to get this resolved for users as soon as possible.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @gtsantos We have just released Site Kit 1.106.0 which contains a fix for the issue you were facing. More information can be found here. Please update your plugin to the latest version and let us know if you experience any further issues.

    Thread Starter Gustavo Tadeu

    (@gtsantos)

    Hi @adamdunnage

    It’s seems ok now! Thank you very much!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Not Working: Excluded from Analytics All logged-in users’ is closed to new replies.