Not Working for Geo Directory Theme

I just recently installed Geo Directory and purchased their Genesis theme 1280 and have it installed at https://bizzaquerque.com. They recommended your plug in as something to use to allow users to suggest edits, but it’s not working. They provide in their documentation the following information for installation and configuration which I did follow, https://wpgeodirectory.com/docs/useful-plugins/#report
If you can provide any guidance or assistance to help get the issue resolved that would be awesome as a directory based site really needs the functional capabilities your plug in offers.