Not working for me =(

  • Resolved MDC2957

    (@mdc2957)


    8 years, 8 months ago

    I added a field under the additional fields category, and under order comments. I check the required boxes, and I do see the field on the checkout form, and I checked required, however, orders coming in neither show the field data in the order email or the order details page. What am I doing wrong? I’m using the latest, well second to latest woocommerce (not the one that was released today)

    https://www.ads-software.com/plugins/woo-checkout-field-editor-pro/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter MDC2957

    (@mdc2957)

    Nevermind, it does work, however, making the field required doesn’t. The reason I thought it wasn’t working is because orders were coming in without th field. Then I started getting some with the field. So although I set it to be a required field, it still appears to be functioning as optional.

    Plugin Author ThemeHigh

    (@themehigh)

    Could you please share your website url, also a screenshot of your field settings.

    Thread Starter MDC2957

    (@mdc2957)

    It’s working properly. I think the issue was with Paypal Express Checkout the shopper doesn’t fill out the checkout form, they’re sent to Paypal so there’s no opportunity for them to complete the field. This isn’t the fault of your plugin, it’s just how the Paypal checkout process works.

    Plugin Author ThemeHigh

    (@themehigh)

    Thank you for the update. Closing this thread.

    Thanks & Regards,
    Support – ThemeHigh

Viewing 4 replies - 1 through 4 (of 4 total)
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