Not working in Child theme

Did the tabs work correctly when the page used the standard tabby styles?

I did not understand your reply fully. The tabs never worked. I am not sure of what is standard tabby styles? should I remove those tabby.css from my style.css and see?

I read the instructions carefully and read mine is child theme and made those changes as was said on plugin page.

Many thanks in advance.

Yes it is important to discover whether there is something on the site preventing the tabs from working at all or whether making the change to enable custom css caused the issue. If the tabs do not work with the standard styles, you need to get it working with that first.

It looks like the tabby.js script is being included on the page but not being applied, so it is possible that a script in your theme or another plugin is preventing the script from running.

To troubleshoot this you need to investigate whether that is the case, and if so identify which component causes this. To do this you could temporarily change to one of the default themes (eg twentyseventeen) and deactivate all other plugins, then if you see the tabs, change the the theme back and reactivate the plugins until the tabs break again.

Alternatively you could try using the “Health Check” plugin for troubleshooting: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

yes it worked now. health-check came to the rescue. One plugin was not allowing tabby to work. I disable it. Once I enable it , it stops working . I dont know how to resolve this conflict though.

thanks a lot Numeeja.

Which plugin is it causing the conflict?

If it is a simple plugin you could look at the code to see whether there’s anything fairly obvious such as the plugin using any of the same selectors as the tabby.js script, otherwise you could look on the forum for that plugin to see whether people have reported that it causes conflicts, or post on that plugin’s forum.

Hi Numeeja,

Its this “Easy Social Share Buttons for WordPress Addon – Video Sharing”. Video sharing is a an addon plugin for Easy Social Share Buttons for WordPress.

i will write to that author. thanks a lot numeeja.