Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey there M,

    Hope you’re well today ??

    I’ve tested this on my sandbox site and popup loaded without any issues, can you please check the console for JS errors to see if this is maybe related to a conflict?

    In Chrome go to “View -> Developer -> JavaScript Console” and in Firefox you can go to “Tools -> Web Developer -> Console” or alternatively just post link to your site where the popup should be displayed so I can take a look?

    Best regards,
    Bojan

    Thread Starter M

    (@infolegal)

    HI,

    thanks for the very unexpectedly fast reply!
    This is the link: https://dreptulafacerilor.beck.ro/
    I also thinks it’s a conflict. But not sure how to fix it.

    Hey again M,

    I can see that you’re using different popup now, if you still want to check the above testing for conflicts is the way to do that.

    What you need to do in short is temporarily deactivating all other plugins and switching to a default WordPress theme and then if everything works normally (which should prove the conflict theory) activate them one by one or in batches if you have a lot of plugins to see which one is conflicting with WordPress PopUp.

    Best regards,
    Bojan

    Use Twenty Ten Theme and popup not working.
    Preview is fine; not in live

    Hey neucarol,

    Sorry to hear that you’re having issues, did you also try testing for plugin conflicts as mentioned above?

    Please let me know

    Cheers,
    Bojan

Viewing 5 replies - 1 through 5 (of 5 total)
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