• Resolved muhammadthecoder

    (@muhammadthecoder)


    Hi WordPress Fam, I am i get “There has been a critical error on this website. Please check your site admin email inbox for instructions.” when i activate Gamipress Plugin. We are using AWS lightsail

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Paco González Pérez

    (@pacogon)

    Hi @muhammadthecoder !

    I would be more than happy to assist you today.

    To check which plugin is causing this error, please I need you to check the PHP error.log to see exactly where the error is coming from.

    If you don’t know how to get the PHP error.log, I recommend you to contact your hosting provider’s support, they will know how to get it or they may even provide it to you.

    Please keep me informed.

    Hope it helps!

    Thread Starter muhammadthecoder

    (@muhammadthecoder)

    Thanks for responding. We don’t have a hosting provider. As mentioned before, We are using AWS Lightsail VPS. How we know it’s because of Gamipress? The issue disappears when we deacticate Gamipress. We want Gamipresss to be there are as we have paid addons.
    Thanks!

    Plugin Contributor Paco González Pérez

    (@pacogon)

    Hi @muhammadthecoder !

    I need you to get me a copy of the PHP error.log because that is where the error details are recorded.

    Since errors are not usually displayed but stored in a log file, and in your case you have to find that file depending on the configuration you have on your server.

Viewing 3 replies - 1 through 3 (of 3 total)
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