Not Working on IPhones

  • Hi there,
    the plugins works perfectly but does not work in any Iphone.

    If you click on the icon, nothing happens.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author CrestaProject

    (@crestaproject)

    Hi @link-design
    I tried both from desktop and mobile (Android) and it works… but an error message appears when I am redirected to the WhatsApp website (from desktop) or to the WhatsApp APP (from Android), the message says that the phone number is invalid.
    Perhaps the problem with the iPhone could be for this reason.

    Thread Starter link-design

    (@link-design)

    Desktop and mobile (Android) works, please try using an IPhone.
    I get no error using both.

    All users get no action using IPhone.
    This happens on every site.

    Thanks

    • This reply was modified 5 years, 7 months ago by link-design.
    Plugin Author CrestaProject

    (@crestaproject)

    Hi @link-design
    I have just tried from an iPhone and I confirm that it works correctly (here you can find a short video https://imgur.com/tahNrNr )
    One of the reasons that comes to mind if it doesn’t work is that WhatsApp is not installed on the device (in this case it would not work because the application does not exist, otherwise it should work correctly)

Viewing 3 replies - 1 through 3 (of 3 total)
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