Not working on live mode

  • Resolved vshall21

    (@vshall21)


    8 years, 3 months ago

    Using this plugin test mode works and it shows credit card option but when we switch to live mode, The

    credit card option does not seem to be there ? any reason for this?

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  • Plugin Support Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi There,

    Let’s rule out a conflict with the theme/plugins hence can you please do the following steps to rule out the conflict:

    1. Switch the theme to the default twenty sixteen theme and check if the issue persists, if resolved then let me know, if the issue persists then goto next step.
    2. Deactivate all the plugins except for WooCommerce and Stripe to check if the issue persists, if the issue persists then let me know. If the issue is resolved then goto next step.
    3. Activate each plugin one by one while testing for the issue, once you find the plugin that is causing the issue, please keep it deactivated and let me know.

    Looking forward to hearing from you,
    Have a nice day.

Viewing 1 replies (of 1 total)
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