Not working on mobile

Hello @skoothondjie,

Thanks for reaching out and we apologize for this inconvenience.

I checked the page using my actual mobile device (an iPhone 13 pro max) and I can confirm the issue.

There might be a CSS conflict on that page that causes the page to freeze.

To override the conflict, add the following CSS code to your site.

.pum-overlay.pum-active, .pum-overlay.pum-active .popmake.active 
  {     
    display: block !important;  
  }

You can add custom CSS to your WordPress site by going to Appearance > Customize > Additional CSS from your WordPress admin area.

Once you’ve added the CSS code it should display like this now: https://share.getcloudapp.com/d5u9Ploe

Learn other ways to add CSS in our Getting Started with Custom CSS guide.

Make sure you save your CSS changes and flush your WordPress caches.

Then, reload the page that’s having the issue.

If it’s still not working, try adding this line of CSS under the display: block !important; line.

opacity: 1 !important; /* Add this line if needed. */

You can view the full source code on GitHub. And for more details: https://docs.wppopupmaker.com/article/544-your-popup-is-not-displaying-on-your-homepage

If you have any questions, let us know.

Have a great day!

Hi Maria

Thanks so much with your reply.
It actually was a conflict between the max menu plugin we were using and the pop up ??

If the problem resurfaces again, I’ll be sure to add that css.

Thanks again!

Hello!

That’s awesome! Thanks for letting us know and glad to hear that you were able to sort that out. ??

By the way, if you have a moment then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Cheers!