Not working on mobile

  • Resolved mike2972

    (@mike2972)


    2 years, 7 months ago

    Issue 1: When I click to record a video on my android phone, I only see local videos to upload. There is no way the mobile camera is used to record a video, only to select and upload a previously recorded video. On a desktop (Windows 7) it does work.

    Issue 2: After recording a video, I see no possibility to redirect to a thank you page, or show a thank you message.

    So far this plugin is a good start but not mature enough to actually use it in a production environment unless both issues are solved.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @mike2972,

    Thank you for sharing the issues and We would like to say:

    Issue 01: We have checked on our end and didn’t find the issue as you said. so please share your website to check properly.

    Issue 02: This feature is coming in very soon. Our developer is already working on it. So allow some time to let you know.

    If you have any additional information that you think will help us assist you, please feel free to contact us.

    Thank you for your patience. Have a great day!

    Regards
    WPPOOL

    Thread Starter mike2972

    (@mike2972)

    Hello @jakirriaaz,

    Thank you for replying. Great news to hear that you are already working on it!

    I just send you my (test)domain in a private message via your contact page.

    Kind regards,
    Mike

    Thread Starter mike2972

    (@mike2972)

    By the way, there are more issues. I wrote them all in the email I sent you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Not working on mobile’ is closed to new replies.