Not working on multisite

  • Resolved phil1ooo

    (@phil1ooo)


    2 years, 1 month ago

    Hi
    Firstly I am trying to purchase the Multisite version of your plugin but it won’t let me unless I am logged in and yet there is no register option anywhere on your website.

    Next I have installed Really Simple SSL and although the main site works it has locked me out of my mapped domain sites showing a “Did not connect page which won’t even allow me to access the site unsecured as they normally do.

    I currently have 2 mapped domains which are inaccessible ATM.

    These needs to be fixed ASAP please.

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aert Hulsebos

    (@aahulsebos)

    Hi @phil1ooo,

    Regarding the first question; the Multisite is available in the Agency package. If the website asks for login credentials you either entered a license for renewal, or an known email address.

    What’s the exact domain mapping? You can always force deactivate Really Simple SSL. https://really-simple-ssl.com/uninstall-websitebackend-not-accessible/

    You need a wildcard SSL certificate for this to work. regards Aert

    @phil1ooo,

    We haven’t heard from you in a while, is the issue resolved? We are happy to help you further.

    Kind regards, Kim van Dijk

    Thread Starter phil1ooo

    (@phil1ooo)

    I gave up looking as domain mapping only really work well if the add-on domains are placed in alias in Cpanel but the lets ecrypted SSL doesn’t cover those and my host says there is nothing they can do to make it work so I have change into using just sub-domains in multisite and redirected my TLD to it although it’s not what I want at this time I have no other choice if I want to move on as I have wasted enough time on this.

    None of the SSL plugins have help either at that’s cost me a fair bit of dough just there alone as they say they work on multisite but what they don’t say is they only work with sub domains and not alias as they can’t over-ride the SSL provider settings,, so that was a waste of money as they don’t want to refund any of it. Spending more on yours I feel wouldn’t be any different as you all do pretty much the same thing.

    So over all I found out that for multisite to work properly on a shared server with a shared IP address,, Don’t use domain mapping, stick to sub-domains.

    I still have option to change it anytime if anyone has a fix or if can afford a dedicated server one day in the future.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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