Not working on posts on mobile

  • Resolved abollmeyer

    (@abollmeyer)


    7 years, 9 months ago

    I’ve been using SLB on pages for quite some time. I recently tried to use it on posts. The lightbox works fine on my desktop in a post. On mobile I see the [slb_group id=”1″] [/slb_group] tags and the images don’t open in a lightbox in my mobile browser (although if I copy and paste to a page it works).

    It can’t be a syntax error because I don’t see it on the desktop version.

    Is this a problem with my theme or with SLB? Any ideas for troubleshooting?

    The url in question is https://hometechhowto.com/blog/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter abollmeyer

    (@abollmeyer)

    Sorry, I was wrong. It’s not working on posts on desktop either.

    Plugin Author Archetyped

    (@archetyped)

    Hi, it looks like there may be another plugin that is affecting the post content after SLB processes the links. See here for instructions on identifying plugin/theme conflicts and let me know what you find. Once the conflict is identified, I would be glad to take a closer look.

    Thread Starter abollmeyer

    (@abollmeyer)

    Hello,

    I have followed your instructions by switching to a built-in theme (Twenty Fifteen) and disabling all plugins except for SLB. The problem still persists.

    One more thing I did notice is that individual posts are not affected, it’s the posts page that is showing the shortcode and not allowing the lightbox.

    Can you please check out my page at the above URL?

    • This reply was modified 7 years, 9 months ago by abollmeyer.
    Plugin Author Archetyped

    (@archetyped)

    Hi, I see you also created a ticket for this issue on SLB’s official support forum, so I’m closing this ticket so that all future discussion can be kept in one place.

    Thanks.

    • This reply was modified 7 years, 9 months ago by Archetyped.
Viewing 4 replies - 1 through 4 (of 4 total)
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