Not working properly

  • Resolved annaise

    (@annaise)


    4 years, 1 month ago

    For some reason it isn’t displaying properly, do you have any idea what could be causing it? Thank you

    The page I need help with: [log in to see the link]

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  • Plugin Author SilkyPress

    (@diana_burduja)

    The zoom works alright with the default WooCommerce product gallery. The custom theme on your website seems to replace the default product gallery with an Owl Carousel. You can try switching the gallery to the default one.

    Another suggestion: when opening any technical support ticket it is useful to describe the issue. “Not working properly” or “isn’t displaying properly” is not very helpful. A description would indicate exactly what and in which way it is wrongly behaving and how would you want it or expect it to behave.

    Thread Starter annaise

    (@annaise)

    That’s a fair criticism, I’ll be sure to do that next time. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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