Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello, mibtp!
    Which plugin for comments are you using?
    Also, please, give us name and version of your theme. This information will help us to solve your problem.

    By the way, give us address of your site, too

    Thread Starter mibtp

    (@mibtp)

    Clean Talk spam protect
    Absolute Version: 2.0
    By Themex

    Responsive Portfolio WordPress Theme.

    Thread Starter mibtp

    (@mibtp)

    Ok, we’re working on this problem. Please, give us 1-2 days to solve it.

    Hello again, mibtp!
    I need some additional information about your site. I sent message to email, that you used for registration in our service.

    Thread Starter mibtp

    (@mibtp)

    Thanks. I have deactivated the plugin for now and disabled all comments until I can get it to work.

    Thanks.

    Hello, mibtp!
    I need admin access to your site to solve your problem, i wrote about it in email. Please, check your inbox, my email is gorbatov at cleantalk dot org

    Thread Starter mibtp

    (@mibtp)

    Hi, you said you would look at over weekend. Have you been able to?

    Hello, mibtp!
    I’m working on it, but it takes more time than i expected.

    Thread Starter mibtp

    (@mibtp)

    Still working on? I keep getting emails saying trial period is over soon. Why? Not even working yet. Does that mean this plugin is only free for 2 weeks?

    Plugin Author Denis

    (@shagimuratov)

    Hello mibtp!

    I am really sorry for delay, we will try to resolve issue with comments form on Monday.

    Plugin is free, but our cloud service to filter spam free only for 2 weeks. I have extended your trial for 1 month.

    Please let me know if you have any questions. Thank you!

    Hello, mibtp!
    Well, i explored your theme and found out, that there is some error in your theme, not in our plugin. You can proove it by yourself:
    1) disable CleanTalk.
    2) navigate to /blog/ section in your site
    3) click any “read more” link. You will see post content and comment form.
    4) Refresh page – you will see just “0” instead of comment form.
    you can repeat steps 1-4 with CleanTalk enabled and get similar results.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Not Working Properly’ is closed to new replies.