Not working with BuddyBoss

Hi @drivezone,

Thank you for your message. I am sorry you have encountered a problem with our plugin.

The reports we receive very often do not concern a problem with the plugin operation, but problems with understanding how the plugin works. Below I have attached the tutorial describing how to test the plugin:
https://mattplugins.com/docs/how-to-test-converter-for-media-plugin

I checked your website and the images are available in WebP format.

If you have any other questions, please, feel free to reach out to me. We will try to help you.

Best,
Mateusz

Hello Mateusz,

These pics does not looks like WebP to me. Only pics in activity feed looks not converted, rest website – posts, pages are fine.

screenshot

• This reply was modified 3 months, 3 weeks ago by Martin Bene?.

@drivezone These images are not loaded from /wp-content/uploads but from /bb-video-thumb-preview, so they are not available in WebP format.

And is there any solution to make it work with your plugin or not?

@drivezone Our plugin supports directories located in the /wp-content directory, e.g. /wp-content/uploads/.