Not working with caching enabled

  • Resolved Michel Schonhage

    (@jun-e-jay)


    4 years, 8 months ago

    Hi. We are using your plugin but it doesnt seem to work 100% with caching enabled? It there any setting within the plugin to make sure he works 100% when caching is enabled? The popup shows ones and then he goes into cache and never shows again. We have free version from www.ads-software.com.

    That’s because of cookies. Check of our docs for closing and conversion cookie -> We changed cookies but it still doesnt work. Can you please help?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi.
    What is the cache plugin you are using?

    Try to change the “ustom URL” rule by the “Page Type” rule equals to Front Page.

    Regards

    Plugin Author Damian

    (@timersys)

    Hi @jun-e-jay it seems to be an issue in your site that is preventing admin-ajax.php to execute.
    That is default wordpress url for ajax requests and your site it’s redirecting it to /home.
    I would start by deactivating other plugins to see if any is affecting admin-ajax.php

    Thread Starter Michel Schonhage

    (@jun-e-jay)

    Hi, where do you see this error with admin-ajax.php? Because the whole website works fine as far as I can see?

    Hope you can guide me a little bit, so we can get this popup to work ??

    Plugin Author Damian

    (@timersys)

    I checked the network console in the browser developers tools to see the ajax request and I saw that error.

    Thread Starter Michel Schonhage

    (@jun-e-jay)

    Strange, because I dont see this? Any way you can help with this if I sent you login, etc?

    Plugin Author Damian

    (@timersys)

    Sure, but i will deactivate plugins etc to find the cause. If you are ok with that send me login in ouir website contact form

    Thread Starter Michel Schonhage

    (@jun-e-jay)

    So sorry for my late reply! Where can I send the wp-admin login so you can take a look?

    Plugin Author Damian

    (@timersys)

    You can send it in the contact form of https://wppopups.com

Viewing 8 replies - 1 through 8 (of 8 total)
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