Not working with latest update

  • Resolved mattwmc2001

    (@mattwmc2001)


    5 months, 3 weeks ago

    Updated to the latest version recently and now images are not being served as next gen. Using Use <picture> tags?(preferred) AVIF. Was working fine before. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Media

    (@wp_media)

    Hi @mattwmc2001

    Thanks for your patience!

    The <picture> tags method should work fine as long as AVIF/WebP is generated. As it worked before, can you confirm images were converted to the next-gen format?

    If Imagify is still active, can you send me a link to optimized/converted image as it seems like there is no next-gen format for images I checked.

    Best Regards and thanks once again for your patience.
    Marko

    Thread Starter mattwmc2001

    (@mattwmc2001)

    <picture> tags aren’t showing up in source code and no next-gen images are being converted. I contacted support

    Plugin Author WP Media

    (@wp_media)

    Hello,

    We have followed up on the support channel, so we will be closing this thread.

    Thank you for your understanding.

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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