Not working with recent update

  • Resolved grantambrose

    (@crammy90)


    4 years, 6 months ago

    Did this stop working for anyone?

    Been 2 days of having to shut of my abandoned cart flows and no reply from klaviyo.

    I have an error in my account saying that the Woo integration is not syncing and I need to contact support

    Anyone else?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author klaviyo

    (@klaviyo)

    Hi @crammy90

    If you haven’t already can you please reach out to our Support Team by following the instructions here? We’ll need more information about your specific account in order to troubleshoot. If you have already reached out please provide me with your ticket number and we’d be happy to work with you directly.

    In the meantime, you can revert back to the previous version of the plugin if you wish by downloading version 2.1.7 here: https://downloads.www.ads-software.com/plugin/klaviyo.2.1.7.zip

    Best,
    Klaviyo

    Plugin Author klaviyo

    (@klaviyo)

    Hi @crammy90

    Since we haven’t heard back from you I’m going to mark this topic as resolved. If you’re able to provide us with a Klaviyo support ticket number don’t hesitate to reach back out.

    Best,
    Klaviyo

Viewing 2 replies - 1 through 2 (of 2 total)
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