Not working with Shopkeeper theme

  • Resolved fires3as0n

    (@fires3as0n)


    4 years, 1 month ago

    Hello.

    We are using one of the most popular themes for WooCommerce: “Shopkeeper” by getbowtied. They have special widget called “Shop sidebar” which we use to put filters onto.

    After the last update, filters are not there anymore on mobile version, but work on desktop version. Are there chances of this to be fixed, or you don’t support that theme?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author RazyRx

    (@razyrx)

    Hello,

    Please check admin bar panel on shop page for more information https://docs.berocket.com/plugin/woocommerce-ajax-products-filter#how-do-i-check-filter-problems

    Regards,
    Oleg

    Thread Starter fires3as0n

    (@fires3as0n)

    1. Filters are added using widget.
    2. Other items added using same widget are shown correctly
    3. Pagination is working correctly
    4. Filters are not shown only on left-side fly-out menu that appears on mobile view page. In desktop view filters are shown/working correctly

    screenshot

    Plugin Author RazyRx

    (@razyrx)

    Hello,

    On your site all filters are under “Condition restriction”.
    Please check documentation for more information https://docs.berocket.com/plugin/woocommerce-ajax-products-filter#how-do-i-check-filter-problems

    Regards,
    Oleg

    • This reply was modified 4 years, 1 month ago by RazyRx.
    Thread Starter fires3as0n

    (@fires3as0n)

    No, not all filters are under “Condition restriction”.

    As you can see, from this screenshot filters are shown on the shop sidebar alongside with shopping cart widget.

    But mobile version hides this sidebar and renders widgets in another one. This is possibly the theme issue, but it has no problem in rendering shopping cart, so I decided to post it here.

    Hope this can help.

    Plugin Author RazyRx

    (@razyrx)

    Hello,

    You also has issue that same filters added multiple times, but plugin will remove duplicates.
    It seems your theme duplicate sidebar.

    Regards,
    Oleg

    Thread Starter fires3as0n

    (@fires3as0n)

    Hmmm, is there a way to disable duplicates removal, because I think it is impossible to solve on the theme side.

    Plugin Author RazyRx

    (@razyrx)

    Hello,

    Same filters on page cause a lot of issues, that is why plugin remove it for new filters. You can use this JavaScript code to disable this functionality

    bapf_custom_disable_duplicate_remove = function(use_default, $this) {
    return false;
}
if ( typeof(berocket_add_filter) == 'function' ) {
    berocket_add_filter('remove_same_filters_to_prevent_errors', bapf_custom_disable_duplicate_remove );
} else {
    jQuery(document).on('berocket_hooks_ready', function() {
        berocket_add_filter('remove_same_filters_to_prevent_errors', bapf_custom_disable_duplicate_remove );
    });
}

    This code disable functionality that remove duplicate, but we do not test plugin without it and you can have issue with it.

    Regards,
    Oleg

    Thread Starter fires3as0n

    (@fires3as0n)

    I confirm that JS solution you provided worked for us.

    We will keep it for now and contact theme developer to ask if they can remove requirement for filters duplication on their side.

    Thank you for the awesome support!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Not working with Shopkeeper theme’ is closed to new replies.