Not working with Stripe

  • Resolved hopskip

    (@hopskip)


    2 months, 1 week ago

    Hi,

    I tested it today and it deducted the money from my CC (as a customer) but it didn’t send it to my Stripe.

    Nor any (Purchase or Thank You) emails. It seemed to work in June when I tested it. If that has changed please let me know and I can add a note on my page.

    My Stripe has “all webhooks are fine.” My bank acct is on Stripe but nothing came in.

    • This topic was modified 2 months, 1 week ago by hopskip.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter hopskip

    (@hopskip)

    Update: When in the Customer section and click on Resend Receipt…then it does send the Purchase /Thank You Receipt with their product.

    2) Email also is sent only thru this area. dnld>settgs>em repts> sent test email…It did that ok.

    So just need to know what I need to do to make this happen automatically.

    Love your sense of humor and feel-good on Ecommerce Summary. If only I made that much! lol ??

    • This reply was modified 2 months, 1 week ago by hopskip.
    Plugin Support Mihai Joldis

    (@misulicus)

    Hi @hopskip!

    Please send a support ticket with the team using our form here https://easydigitaldownloads.com/support/.

    Mention this topic and provide all the requested info in the Support form and our team will take a closer look at this for you.

    Thread Starter hopskip

    (@hopskip)

    Will do. Thanks!

    After this post yesterday, submitted a Refund, that didn’t credit my CC, even thought it did deduct the $2 from me (as a customer) just fine.

    • This reply was modified 2 months, 1 week ago by hopskip.
Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.